In June of 2016, we upgraded our revenue system which required an upgrade to the Frequent Parker Point Club. Anyone who had an active account on the old system will need to create a new account on the new site. You can use the same email address and password to create the new account. Unfortunately, due to the switch of vendors we can only transfer the point balance to the new account. Please send an email to firstname.lastname@example.org once you have registered the new account.
The new address to the parking rewards system is https://my.parkingsoft.com/shuttlepark2 If you have the old link saved or bookmarked you will want to change it. The old link will become inactive soon.
Log in to your account and under Transactions, click on "Assign Transaction." Enter the transaction/receipt number and pin number on your receipt...both items are located at the top of your receipt. Click "Assign" and the points and receipt will be recorded to your account.
Simply log in to the new site https://my.parkingsoft.com/shuttlepark2 click "Enter or Exit Lot" link and your unique barcode number will be displayed. This barcode number is your membership number, similar to a grocery store membership card. No need to book ahead or print a voucher/certificate, using your smarphone/device simply scan your barcode at the ticket machine upon arrival to the parking lot. Upon your return, scan the barcode at the cashier window and the cashier will notify you of your available point balance and how much can be redeemed for the stay.
***Currently, points must be used for the entire stay. We will be updating the site in the near future to accomodate partial stay redemptions.***
No, for security reasons all credit card numbers associated with the old site will be purged. Customers will have to register their credit card to the new account.
Due to the change in vendors, the only information we can transfer from the old system is the point balance. Don't worry, we can still provide you with parking history (receipt copies, etc..) information, simply contact us via email and we can get that information to you.